How Kraken clients can withdraw funds from Etana Custody

July 9, 2020 by
Etana Team

There are two different ways to transfer a balance from Kraken to Etana Custody. You may transfer a balance from Kraken to your Etana account to keep the funds in custody, or take one extra step and transfer them to your bank account.

Step 1:
Withdrawing funds from Kraken to your Etana Custody wallet (Linked Transfer)

  1. Confirm that you have already passed KYC verification with Etana Custody.
  2. Log in to your Kraken account and navigate to Funding > Withdrawalfor the relevant currency.Add a withdrawal account by selectingAdd Account.
  3. Enter an arbitrary name into theDescriptionfield. We suggest calling this accountEtana Custody wallet.This name is arbitrary, so your choice of name will not impact your funding activities
  4. Next add your full name into theNamefield
  5. Choose yourEtana Custodyaccount from theBank Accountdropdown menu and enter the amount you would like to withdraw.
  6. SelectConfirm Withdrawal to finalize your withdrawal request.

Step 2:
Withdrawing funds from your Etana Custody wallet to your bank account (Bank Wire)

  1. Sign into your Etana account.
  2. Make sure that you have registered your external bank account details under theFunding Accountstab at Etana. This needs to be done for each currency you would like to use for funding purposes.
  3. Select your Etana account that you would like to withdraw funds from and chooseWithdraw.
  4. Choose the Assettypethat you would like to withdraw and theDestinationbank account to which you want the funds sent.
  5. Input the amount you would like to withdraw and selectNext.This must be a minimum of USD $150 or equivalent in another currency. Please do not use any commas "," in the amount.
  6. Double-check that your withdrawal information is correct and selectConfirm.

*Withdrawals from Etana to your bank account could take between 3-5 business days.

See the below screenshots for guidance.

Step 1:etana_withdrawal.png

Step 2:



For the most up-to-date information on Kraken processes with Etana, please view our Help Center.