General Banking: Completing a Deposit

October 21, 2019 by
Etana Support

To complete a deposit into your custody account, there are two steps:

  1. Submit the Deposit Request in the Platform
  2. Complete the wire to deposit funds from your actual bank (make sure the amounts match).
    • Deposits do not automatically happen when the deposit request is submitted on the platform.
    • If you do not complete the wire to deposit funds into your custody account within 72 hours , your transaction will be CANCELED.
    • Please include in the wire notes with your bank the following information in the Notes Field:
      • Your Legal Name (matching the name on Etana) and
      • Last 6-digits of the Reference Code (wire notes) of the Transaction from the Etana platform