In order to register for an Individual Account, please go to crm.etana.com .

Once the new page loads, click the Sign-Up tab, enter your email, and create a password. This will launch the setup process where you'll enter the requested information and upload the required supporting documents.

Prior to beginning the Sign-Up process, please have a passport, proof of address, and proof of bank account ownership documentation available to upload. Below you'll find examples and instructions for each document type.

Etana Custody services are available in more than 100 countries. Some countries of citizenship or residence require enhanced due diligence and have extended processing times. If you have questions about the availability of Etana in your country of residence, please email support@etana.com

Acceptable Document List:

  • Passport: with at least 6 months remaining on your passport

Documents Must Contain the Following Information:

  • Your Full Legal Name
  • Current Residential Address
  • Not older than 90 Days
  • SCREENSHOTS will not be accepted.  Please submit a scan of document or PDF.

3. Proof of Bank Account Ownership

  • Bank Statement
    • On Bank Letterhead
    • Your Legal Name
    • Current Residential Address
    • Your Account Number
    • Not older than 90 Days
    • We CAN NOT accept Credit Card statements as proof bank account
  • Letter from Bank
    • On Bank Letterhead
    • Your Legal Name
    • Referencing Your Identity (Passport No)
    • Current Residential Address
    • Your Account Number
    • Not older than 90 Days

THE REVIEW OF YOUR ACCOUNT APPROVAL DOES NOT COMMENCE UNTIL ALL FORMS ARE COMPLETED AND REQUESTED DOCUMENTS ARE RECEIVED.

PLEASE NOTE: Etana completes ongoing KYC for all clients and transactions due to the nature of the asset class. Etana may at any time request additional information in order to process your request.  Please provide us with the additional requested documents in order to expedite the approval of your request or maintain verified status of your account.